One of the things we did not like about other marketplaces is you had to communicate through their platform. That is not the case on the FreeUp marketplace.
It is up to you and your client to decide how you want to communicate together.
Most clients communicate with freelancers through Skype, email, phone, text, Viber, WhatsApp, or Slack.
When you get introduced/hired by a client, you should ask the client how they prefer to communicate so that you can take note of it.
Reminder that we recommend you get all estimates, scopes and due dates in writing to avoid disputes.
This is an easy way to make your clients happy!