Once a freelancer has been introduced to you through email and added to your FreeUp request, you will gain access to their contact information (email, phone, and Skype).
You should expect an intro from freelancers within 1 business day, if not faster. However you are welcome to reach out to the freelancer first.
Feel free to reach out to the freelancer through any of the contact methods that they have provided.
On the email where you're introduced to the freelancer, the freelancer will also be CC'd so you can reach out to them through that email chain if you wish.
If you have any questions about contacting freelancers available for your request, reach out to us on Live Chat or at Support@freeup.net.
Hope this helps!