If you’ve submitted a request and aren’t satisfied with the first freelancer that you were introduced to, click on the Requests button at the top of your account then click into the request to manage your next steps.  

Find and click the Add another freelancer to this request. 

This will reopen your request and we will introduce you to another option for the project/work that meets all of your requirements.  

Note that if you want to change any details about your request for the second option, simply locate the Edit request button, click into it, make your changes, then save your change.

This will relay the update to us so that your needs are taken care of. 

If you have any questions about requesting another freelance option for your ticket, reach out to us via the Live Chat feature of your account or through email at Support@freeup.net.