The FreeUp Marketplace cares so much about communication because it is the number one reason that business owners have poor experiences when hiring and working with freelancers online.
The company's founders went through years of hiring online freelancers to discover the absolute best practices for communicating and working with remote virtual assistants, freelancers and agencies. They realized that it doesn't matter what skills you have or how good your attitude is if you can't communicate at a high level.
They realized the importance of communication and wanted to make sure that it was a foundation of the FreeUp network.
Check out our FreeUp's Communication Best Practices Policy article to know more about how FreeUp maintains good communication across clients and freelancers.